Privacy policy

Thank you for visiting our online store. At 1984 Deluxe Brand, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect from our website visitors and customers, how we use and protect that information, and the choices you have regarding your personal data.

1. Information We Collect

1.1 Personal Information
We may collect certain personally identifiable information, such as your name, email address, shipping address, telephone number, and payment details when you place an order on our website or create an account. This information is necessary to process your orders, provide customer support, and deliver products to you.

1.2 Website Usage Information
We may collect non-personal information about your visit to our website, such as your IP address, browser type, operating system, and browsing behaviour. This information is collected through the use of cookies and similar technologies and helps us analyze trends, administer the website, and improve our services.

2. Use of Information

2.1 Order Processing
We use the personal information you provide to process and fulfill your orders, communicate with you regarding your purchases, and deliver products to your designated address. This may include sharing your information with third-party service providers involved in the order fulfillment process (e.g., shipping carriers).

2.2 Customer Support
We may use your personal information to respond to your inquiries, provide customer support, and address any issues you may encounter while using our website or services.

2.3 Marketing Communications
With your consent, we may use your email address to send you promotional materials, newsletters, and other marketing communications. You can opt out of receiving such communications at any time by following the unsubscribe instructions provided in the emails or by contacting us directly.

2.4 Website Improvement
We may analyze non-personal information collected from your website usage to improve our website's functionality, content, and user experience. This may involve the use of analytics tools or services.

3. Data Security

We take reasonable measures to protect the security of your personal information and ensure that it is treated securely and in accordance with this Privacy Policy. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Third-Party Disclosure
We may share your personal information with trusted third parties who assist us in operating our website, conducting business, or providing services to you. These third parties are contractually obligated to maintain the confidentiality and security of your personal information.

6. Your Rights
You have certain rights regarding your personal information, including the right to access, update, and correct inaccuracies in your information. You may also request the deletion or restriction of your personal data, as permitted by law. To exercise your rights or for any privacy-related inquiries, please contact us using the information provided at the end of this Privacy Policy.

7. Cookies
Our website may use cookies and similar technologies to enhance your browsing experience and collect information about how you interact with our website. You have the option to disable cookies through your browser settings, but this may affect certain features and functionality of our website.

8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at hello@1984brand.co.za.